Претензия к ResellerVal (2500 ₽)

The defendant: ResellerVal
Claim amount: 2500 ₽
Defendant's wallets, contacts: Telegram: VALOBUY

Funds transfer recipient: https://imgur.com/a/MQs2hxp
Screenshot showing the respondent's Telegram login: no
Description of the situation:
https://lolz.live/threads/7917472/ I do not agree with the arbitrator's decision because there was nothing that stated that the account could be recovered anytime like they do in ******** accounts